Manufacturing - Dynamics

Modern-day manufacturers are in critical need of automation, without which, they risk being overpowered by competition in an ever-evolving industrial landscape. From rapidly changing client expectations, to IoT in connected machinery and impact of Machine Learning, every aspect of Industry 4.0 revolution is now a determining factor of a manufacturer’s success. The faster they can implement automation in their operations and processes, the more manufacturers can focus on increasing their productivity and customer-satisfaction.

Microsoft Dynamics 365 has taken digital transformation of manufacturing enterprises to the next level. Some of the most reputed manufacturers across the globe trust Dynamics 365 for all their business operations, from shop floor management, supply chain, customer engagement, business intelligence and global expansion.

Why Microsoft Dynamics 365 for your Manufacturing Enterprise

Get started with Dynamics 365 right away, with Dynamics Pal

Introducing Dynamics 365 in your existing business eco-system has never been easier. At Dynamics Pal, we provide you with start-to-end support, as a one-stop provider for your automation needs, to integrate, maintain and upgrade your digitalization, as required. We work closely with your business at every step, to deliver tailored, comprehensive Dynamics 365 digital solutions, that are the right fit for your manufacturing business.

Features of Dynamics 365 for Manufacturing Businesses

Design and Training

Implement Dynamics 365 at the very foundation of your manufacturing processes and scale your business rapidly, as you get to introduce new products and services in the market, faster and more efficiently.

Centralized management of all data for faster decision-making and in-depth understanding of product performance.
Streamlining of entire processes to minimize down-time.
Improved productivity and quality, with automated systems, along with elimination of risks and manual errors.

Planning and Sourcing

Improved decision-making with centralized data access, remotely available on cloud, along with built-in Dynamics 365 AI capabilities, to get actionable insights on issues, before they arise.

AI-enabled intuitive data-analysis, for better demand forecasting.
In-memory services allows planning and logistics in near-real time.
Manual processes automated and simplified, with low-code applications.
Procurement processes simplified through smart analysis of historical data, for contract management, selection of suppliers and critical redundancies in supply chain.

Production and Distribution

Industry-specific tools and solutions of Dynamics 365 provide agility to manufacturers, for effective supply-chain management, to meet the ever-changing needs of customers.

Systematically drive your processes, reduce wastage and improve your delivery-rates, with Dynamics 365 support for Discrete, Process, Mixed-mode and Lean manufacturing.
Sustainable manufacturing solutions with IoT-enabled connected factories and AI powered systems.
Improved Scalability with edge-computing
Complete warehouse management and intelligent order processing, to fulfil orders efficiently and on-time delivery.
Reduced wastage and costs with stock management, powered by real-time data.

Asset Management

Dynamics 365 enables manufacturers to constantly monitor their machinery and apparatus, through real-time indicators and sensors, enabling optimized performance, easy maintenance and remote detection of any issues that may arise during machinery life-cycle.

Sensor-enabled data collection and AI connectivity makes predictive maintenance easy.
Automation of repetitive mundane tasks through Robotic Process automation (or RPA)
Ease of integration of new machinery in existing process, along with Mixed Reality capabilities for faster onboarding and enhanced learning.

Sales

Bridge gaps between lead generation and customer acquisition, with fully automated Dynamics 365 CRM solutions. Equip on-field sales force with all the necessary tools and real-time data, to make better sales, while providing customers with better buying experience, through features like automated reminders, real-time location tracking, 24/7 communication channels and so on.

Identify right target market and automate sales-enablement processes, for higher conversion rates.
Track customer-experience and relationship health with AI-enabled critical market indicators, through an omni-channel approach.
Early identification of market disruptors and change in business environment, to become early adaptors of industry-related transformations.
Better personalization of customer-engagement services, for increasing prospects of repeat-buyers.

Services

Boost customer loyalty with enhanced after-sales service tools and data-inspired decision-making. With intelligent reporting and predictive analysis capabilities, provide more personalized services to customers. Offer better diagnostic tools for service technicians to cater to customer issues before they escalate, for increased customer loyalty.

Streamlined service request resolving, through AI-generated optimized scheduling for on-field agents.
Omni-channel support and self-service guidance for remote resolving of issues.
Early identification of market disruptors and change in business environment, to become early adaptors of industry-related transformations.
Mixed-reality annotations, along with real-time status updates.